Privacy Policy

1. Introduction

Dream Unit Agency ("DUA," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our creative marketplace platform.

This policy applies to all users of the DUA platform, including Creatives (talent providers) and Bookers (clients who hire talent).

By using DUA, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

We collect information you provide directly to us, including:

• Name, email address, and contact information
• Professional profile information (bio, skills, experience)
• Location and availability preferences
• Payment and billing information
• Portfolio content and creative work samples
• Project details and collaboration history

2.2 Usage Information

We automatically collect information about your use of our platform:

• Device information (IP address, browser type, operating system)
• Usage patterns and feature interactions
• Search queries and preferences
• Communication data within the platform

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our platform services
• Facilitate connections between Creatives and Bookers
• Process payments and manage escrow transactions
• Send important notifications about bookings and projects
• Improve our platform features and user experience
• Prevent fraud and ensure platform security
• Comply with legal obligations and resolve disputes

4. Information Sharing and Disclosure

4.1 With Other Users

Your profile information and portfolio content are visible to other platform users to facilitate professional connections. You control what information to include in your public profile.

4.2 With Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, including payment processors, cloud storage providers, and analytics services.

4.3 Legal Requirements

We may disclose information when required by law, to protect our rights, or to ensure platform safety and security.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

You have the right to:

• Access and update your personal information
• Delete your account and associated data
• Control the visibility of your profile information
• Opt out of non-essential communications
• Request a copy of your data

To exercise these rights, please contact us at privacy@dream-unit-agency.com.

7. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will remove your personal information, though some data may be retained for legal or business purposes.

8. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

9. Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Your continued use of DUA after any changes indicates your acceptance of the updated policy.